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SMS Terms & Conditions

Last Updated: November 2022

Please read these SMS Terms & Conditions (the “SMS Terms”) carefully. By providing your phone number to Empower Benefits, Inc., dba Corestream (“Corestream”), or by enrolling or otherwise agreeing to receive text messages from or on behalf of Corestream  you agree to be bound by these SMS Terms, as well as Corestream’s Privacy Policy,  which can be viewed at the links provided here, or at https://corp.corestream.com/privacy-policy/.

Opting into Text Messages

By opting into the Corestream text program, you expressly consent to receive recurring marketing text messages that may be sent using an automatic telephone dialing system, by or on behalf of Corestream, at the cell phone number you provide us. By voluntarily providing your cell phone number to Corestream, you consent to receive transactional, operational, or informational text messages at that phone number. You may opt out of these communications at any time. Consent to receive texts is not a condition of purchasing any goods or services, and message and data rates may apply.

 

Message Frequency

 

Message frequency will vary based on the SME Program and user activity.

How to Opt Out and Get Help

To stop receiving text messages from Corestream, you can reply STOP to the number sending the message. After replying STOP, you may receive additional communications confirming that your request has been received and processed, and you may continue to receive text messages for a short period while Corestream processes
 your request(s). If you opt out of one Corestream text messaging program, you will remain opted into other Corestream text messaging programs (if applicable) unless you opt out of those programs separately. If you need further assistance, text HELP to the number sending the message, or contact Corestream customer service at
(888) 935-9595.

 

After opting out of receiving text messages, you can re-enroll in any Corestream text messaging program by following the instructions for that program. We would be happy to welcome you back.

 

Participating carriers

AT&T, Verizon Wireless, Sprint, T-Mobile, U.S. Cellular, Boost Mobile, MetroPCS, Virgin Mobile and Cricket. T-Mobile is not liable for delayed or undelivered messages.

Cost

Message and data rates may apply for any messages sent to you from or on behalf of Corestream, and messages you send to us. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

 

Eligibility and Change in Phone Number

By opting into Corestream’s text messaging program(s) or by otherwise providing your cell phone number to Corestream, you warrant that you are 18 years of age or older. You further warrant that you are the current subscriber or authorized user of the phone number you have provided. You agree that you will not initiate messages to the mobile phone of any other person or entity without authorization. If you change, forfeit, or deactivate the phone number you have provided to Corestream, you agree to notify Corestream immediately. Failure to do so constitutes a material breach of these SMS Terms and Corestream’s Terms of Use. Mobile carriers are not liable for delayed or undelivered messages.

 

Changes to the SMS Terms

These SMS Terms may be updated by Corestream at any time without prior notice. By continuing to be enrolled in any Corestream promotional text messaging program, or by providing your cell phone number for transactional, operational, or informational text messages, you agree to any changes.

Questions

For questions about these SMS Terms or Corestream’s text messages, please contact Corestream customer service at (888) 935-9595.

 

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